Effective date: 5 August 2026 | Last updated: 5 August 2026

1. About This Privacy Policy

Aijaz Magsi Landscaping L.L.C (“Aijaz Magsi Landscaping”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://aijazmagsilandscaping.com/ (the “Website”), request a quotation, contact us, or communicate with us through phone, email, WhatsApp, social media, or other channels.

This Policy is intended to support compliance with applicable privacy and data-protection requirements in the United Arab Emirates, including the UAE Personal Data Protection Law, where applicable. By using the Website or providing personal information to us, you acknowledge the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

• your name, phone number, email address, and preferred contact method;
• your property or project location, property type, requested service, budget range, preferred timing, and project requirements;
• photographs, plans, measurements, files, or other materials you submit for a consultation or quotation;
• messages, feedback, reviews, and records of communications with us; and
• any other information you choose to provide through forms, email, telephone, WhatsApp, social media, or in person.

2.2 Information Collected Automatically

When you use the Website, we or our service providers may automatically collect limited technical and usage information, such as your IP address, browser and device type, operating system, referring page, pages visited, approximate location derived from IP address, date and time of access, and cookie or similar identifiers.

2.3 Information From Third Parties

We may receive information from third-party platforms when you choose to contact us through services such as WhatsApp, social media, online directories, maps, or a referral partner. The information available to us depends on your settings and the third party’s own privacy practices.

3. How We Use Personal Information

We may use personal information to:

• respond to enquiries and arrange consultations or site visits;
• prepare quotations, proposals, designs, schedules, and service agreements;
• provide, manage, and support landscaping, maintenance, and related services;
• communicate about appointments, project progress, payments, service updates, and customer support;
• operate, secure, troubleshoot, and improve the Website and our services;
• understand Website usage and measure the effectiveness of our content or marketing;
• send promotional communications where permitted, subject to your right to opt out;
• prevent fraud, misuse, security incidents, and unlawful activity; and
• comply with legal, regulatory, accounting, tax, and dispute-resolution obligations.

4. Legal Grounds for Processing

Depending on the circumstances and applicable law, we may process personal information because you have given consent; because processing is necessary to respond to your request or take steps toward a contract; because it is necessary to perform a contract; because we have a legitimate business interest that does not override your rights; or because processing is required by law. Where we rely on consent, you may withdraw it at any time, although this will not affect processing already carried out lawfully.

5. Cookies and Similar Technologies

The Website may use cookies and similar technologies to make pages function, remember preferences, protect forms, analyse Website performance, and, where enabled, measure advertising. Cookies may be session cookies that expire when you close your browser or persistent cookies that remain for a defined period.

You can control cookies through your browser settings and, where available, the Website’s cookie banner or preference tool. Blocking necessary cookies may cause parts of the Website to work incorrectly. If we add analytics, advertising pixels, embedded maps, reCAPTCHA, or comparable tools, we will update this Policy and the cookie controls to reflect the providers and purposes actually used.

6. How We Share Information

We do not sell your personal information. We may disclose personal information only when reasonably necessary to:

• website hosting, maintenance, form, analytics, communications, cloud-storage, security, or IT service providers acting for us;
• employees, authorised personnel, subcontractors, or project partners who need the information to assess or deliver your requested work;
• accountants, insurers, auditors, legal advisers, and other professional advisers;
• government authorities, regulators, law-enforcement bodies, courts, or other parties where disclosure is required or permitted by law; or
• a buyer, successor, or adviser in connection with a proposed or completed business sale, merger, restructuring, or transfer, subject to appropriate confidentiality protections.

Third parties that process information for us are expected to use it only for the agreed purpose and to apply appropriate confidentiality and security measures.

7. International Transfers

Some technology or communication providers may process or store information outside the UAE. Where personal information is transferred internationally, we will take reasonable steps to use a lawful transfer mechanism and appropriate safeguards as required by applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, manage customer relationships, complete services, maintain business and financial records, enforce agreements, resolve disputes, and meet legal obligations. Retention periods vary depending on the type of information, the nature of the relationship, and applicable legal requirements. We will delete, anonymise, or securely dispose of information when it is no longer required.

9. Data Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration, or disclosure. However, no website, email, messaging service, or storage system can be guaranteed to be completely secure. Please avoid sending unnecessary identity documents, passwords, payment-card details, or other highly sensitive information through ordinary website forms or messaging channels.

10. Your Privacy Rights

Subject to applicable law and any permitted exceptions, you may have the right to:

• request access to information we hold about you and information about how it is processed;
• request correction of inaccurate or incomplete information;
• request deletion of information in appropriate circumstances;
• request restriction of, or object to, certain processing;
• withdraw consent where processing is based on consent;
• request transfer of eligible information in a usable format; and
• complain to the competent data-protection authority where you believe your rights have been infringed.

To exercise a right, contact us using the details in Section 15. We may ask for information necessary to verify your identity and locate the relevant records. We will respond within the period required by applicable law.

11. Marketing Communications

Where permitted, we may send updates, offers, or service information that may interest you. You may opt out at any time by using the unsubscribe method provided in the message or by contacting us. We may still send non-promotional communications relating to an enquiry, quotation, appointment, contract, or active service.

12. Children’s Privacy

The Website and our landscaping services are not directed to children, and we do not knowingly collect personal information from children through the Website. If you believe a child has provided personal information without appropriate authorisation, please contact us so that we can review and, where appropriate, delete it.

13. Third-Party Websites and Services

The Website may link to or embed third-party services, including maps, social-media pages, WhatsApp, or other websites. Those third parties control their own privacy practices. We encourage you to review their privacy notices before providing information to them. We are not responsible for the privacy or security practices of third-party services.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, the Website, technology, or applicable law. The revised version will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through the Website or another appropriate channel.

15. Contact Us

For privacy questions, requests, or complaints, contact:

• Aijaz Magsi Landscaping L.L.C
• Dubai, United Arab Emirates
• Email: aijazmagsi9166@gmail.com
• Phone / WhatsApp: +971 58 205 5093
• Website: https://aijazmagsilandscaping.com/contact/